1. Agreement and eligibility
By creating an account or using PlaySpicy ("we", "us"), you agree to these terms. If you disagree, do not use the service. You must be at least 18 and legally able to enter this agreement. Use the service in accordance with applicable law. Features and payment methods may vary by location.
Our Privacy Policy explains how information is handled. Accepting these terms does not grant consent for optional advertising measurement.
2. Accounts
Provide accurate information and use an email or Google account you control. Protect sign-in codes and account access. You are responsible for activity you authorize. Do not sell account access, impersonate others, evade restrictions or abuse promotions. Contact [email protected] about suspected unauthorized use. We may request reasonable ownership verification.
3. Content and AI results
You retain rights you hold in submitted content. You must have permission to upload, process and share it, including permission from identifiable people where required. You give us permission to host, copy, transmit, process and display content as needed to provide requested features, generate results and address security or abuse, including through service providers. This does not transfer ownership of your original content.
AI results can contain inaccuracies, artifacts or unexpected content and may resemble other outputs. Review them before use; do not deceptively present generated media as genuine recordings. You are responsible for respecting privacy and intellectual property rights. We do not guarantee exclusive rights, suitability for a particular purpose, freedom from third-party claims or an identical result to a preview.
4. Acceptable use
Do not create or share unlawful material, sexual content involving minors, non-consensual intimate imagery or content that exploits or endangers people. Do not harass, defraud, deceptively impersonate others or violate their rights.
Do not upload malicious code, access others' accounts, bypass security or payment restrictions, abuse automated requests or verification emails, or disrupt the service. Follow additional restrictions shown for a feature. We may restrict content and investigate violations. Report harmful or unauthorized content to our contact email with enough detail to identify it.
5. Credits, payments and refunds
Check the product, price, currency and conditions shown before confirming a purchase. Payment providers' terms may also apply. Credits, sometimes called diamonds, are service units for eligible features, not money or a bank balance. Usage, promotional limits and any validity period follow the offer shown when you obtain them. Any recurring charge must be disclosed and authorized.
For incorrect charges, missing credits or failed paid features, email us with your account email and order reference, never full card details. We review corrections and refund requests based on the transaction, disclosed conditions and applicable law. Returning credits for a failed task is separate from refunding a payment. Mandatory cancellation, refund and other consumer rights remain unaffected.
6. Service and third parties
Our brand, interface, software and materials are protected by applicable rights. Use them only as permitted by the service or law. Third-party authentication, processing, payment and linked services have their own terms and privacy notices.
Availability, processing times and results are not guaranteed. Technical failures, provider limits or content checks may interrupt features. To the extent allowed by law, the service is provided on an "as available" basis. Nothing here excludes liability that cannot lawfully be excluded or limits mandatory consumer rights.
7. Restrictions and account closure
We may restrict access when reasonably necessary for fraud, security, unlawful use, material violations or legal requirements. Where appropriate, we provide information about restrictions. Contact us to request a review.
You may stop using the service and request account closure by email. Closure does not automatically reverse completed transactions or erase all retained records. Data requests are handled as explained in the Privacy Policy.
8. Changes, concerns and contact
We update these terms and the date above as the service changes, providing additional notice where required. Changes do not remove existing rights under applicable law. If you disagree with updated terms, stop using the service and contact us about your account.
Contact [email protected] about support, privacy, orders, content or disputes. We will try to resolve concerns. Applicable law and mandatory rights determine the courts and remedies available to you.